Subject: Highly Unprofessional attitude of India Today Book Club.
Just to give a brief anout my membership:
a) ITBC Membership No. - ITBC08601595
b) Invoice No. - ORA080083063
To update till date I haven't received the "Free Adidas Bag" that was there in the offer. On calling the Cust care, they stated that it was out of stock and so the delay. Such a big company and sort of comments from Cust care is not expected at all. I hope my VOC would certainly help the top managment get an air of the things happening.
Moreover in the offer there was a CD "ENCYCLOPEDIA BRITANNICA STUDENT LIBRARY'. It was not opening. I was told by Cust Care to return the same so that it can replaced. But till date there is no response.
Please take it very seriously.
Regards,
Subhankar Ghose 9910554085
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