India Today Book Club
Non delivery of two sets of Reebok Shoes and Benetton Watches

Sir,

I have already placed an order for two sets of "Reebok shoes" and two "Benetton Watches". My order No:0GA090010750 and My Membership No: ITBC09895884 favouring D.Rajiv Shankar. It is about three months ago I placed the order. I placed the order on 26/2/09. Regarding the order I have paid Rs.3398 through credit card which was debited on 26/2/09 and credited in to "LIVING MEDIA INDIA " account. The Reference. No. of credit card payment is 769940. My credit Card Number is :4539 9260 0433 4538 in the name of D.Chenchayya.

I have already sent five mails to them and got the response from them stating that the placed order items were dispatched through "SPEED POST COURIER" and will be reaching within a week. But I have not recieved anything so far.

One day I have contacted over phone to their number 011-40502424 and surprisingly the person who recieved the call, informed me that the above order is meant for only One pair of Shoes and watch and will be mailed within a week. I informed that the payment was debited on 26/2/09 for Rs.3398 for two pairs of shoes and watches and why you have conveyed the message of the order for one pair of shoes and watch. He informed that the credit card voucher copy may be sent through e-mail and it will be corrected. Therefore I had sent a mail to the INDIA TODAY BOOK CLUB. Here with I am attaching the copy of credit card voucher payment which was debited through my credit card for two pairs of shoes and two watches.

Kindly Consider my complaint and take necessary action as soon as possible

Yours Sincerely,

D Rajiv Shanka

Company: India Today Book Club
Country: India

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