India Today Book Club
FALSE AND MISLEADING MARKETING

Please note that under your marketing

> programmed under ORDER NUMBER MENTIONED BELOW

> ORDER NO: OGA090071845 AND OGA090071641 was given to your as

> per commitment made by the order taking executive the offer

> stands as.

> 2 NIGHTS AND 3 DAYS IN ANY 5 OR 3 STAR HOTEL WITH BREAK

> FAST

> AIR TICKET FREE FOR TRO AND FRO

> on above said offer for AIR TICKETS she was particularly

> insisted the executive weather it includes TAXES she has

> given has answer in positive and confirmed that it includes

> TAXES, hence order was given as the order stands attractive

> i was tempted to book 2 orders which was taken as above

> mentioned order numbers.

> for an each order 3198/- was collected and was paid through

> credit card.

> we were surprised to receive some books in which whole

> money given for order was reflected and invoice was given.

> when customer care was contacted for the actual commitment

> given they informed that in INVOICE their stands some UNIQUE

> ID and to claim this order we have to log on website.

> which was done accordingly on confirmation of ID, we wee

> shocked to see that the company is claiming 800/- for

> processing order.

> further i received call from your office confirming that i

> have to pay 800/- towards PROCESSING CHARGES and ALSO taxes

> to get the AIR LINE TICKET we have to pay the taxes, at the

> time of marketing this offer your executive has never told

> about the processing charges and has clearly stated that AIR

> LINE TICKET INCLUDES TAXES.

> furter under consumer laws your official claim of FREE AIR

> TICKET has to be included with taxes.

> Hence i have taken your action of this marketing the

> product as cheating gullible public and unfair trade

> practice.

> you are call upon to immediate clarify your illegal stand

> on this issue and immediately return the money taken towards

> this order.

moroever said invoice gives prodcuts as books whcih we have never odered

> otherwise i will be constrained to initiate criminal

> and civil action on your company, and you will be held

> responsible for cost and consequences.

> further i will raise dispute with credit card company on

> this given transaction.

Company: India Today Book Club
Country: India

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