Please note that under your marketing
> programmed under ORDER NUMBER MENTIONED BELOW
> ORDER NO: OGA090071845 AND OGA090071641 was given to your as
> per commitment made by the order taking executive the offer
> stands as.
> 2 NIGHTS AND 3 DAYS IN ANY 5 OR 3 STAR HOTEL WITH BREAK
> FAST
> AIR TICKET FREE FOR TRO AND FRO
> on above said offer for AIR TICKETS she was particularly
> insisted the executive weather it includes TAXES she has
> given has answer in positive and confirmed that it includes
> TAXES, hence order was given as the order stands attractive
> i was tempted to book 2 orders which was taken as above
> mentioned order numbers.
> for an each order 3198/- was collected and was paid through
> credit card.
> we were surprised to receive some books in which whole
> money given for order was reflected and invoice was given.
> when customer care was contacted for the actual commitment
> given they informed that in INVOICE their stands some UNIQUE
> ID and to claim this order we have to log on website.
> which was done accordingly on confirmation of ID, we wee
> shocked to see that the company is claiming 800/- for
> processing order.
> further i received call from your office confirming that i
> have to pay 800/- towards PROCESSING CHARGES and ALSO taxes
> to get the AIR LINE TICKET we have to pay the taxes, at the
> time of marketing this offer your executive has never told
> about the processing charges and has clearly stated that AIR
> LINE TICKET INCLUDES TAXES.
> furter under consumer laws your official claim of FREE AIR
> TICKET has to be included with taxes.
> Hence i have taken your action of this marketing the
> product as cheating gullible public and unfair trade
> practice.
> you are call upon to immediate clarify your illegal stand
> on this issue and immediately return the money taken towards
> this order.
moroever said invoice gives prodcuts as books whcih we have never odered
> otherwise i will be constrained to initiate criminal
> and civil action on your company, and you will be held
> responsible for cost and consequences.
> further i will raise dispute with credit card company on
> this given transaction.
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