Indian Railways
Refund of Cancelled Ticket

Hello,

A ticket bearing PNR no-832-0354637 dated 04-May and ticket no 12044076 with From Station as: Mumbai CST, Boarding point- Pune and To Station: Bhubaneswar was not utilized because of non confirmation of Berth.

As the train had already departed Mumbai station cancellation of ticket from boarding point was not possible and hence a written confirmation was taken from station master on the ticket itself for the cancellation through TDR on 4-May itself. A TDR with Receipt No 405104 was raised on 12-May (the delay in raising the TDR was because the TDR forms were not available with the station master) at Pune station and sent to CCM refund, 2nd floor, CSTM Central RLY, Mumbai, through Registered Post bearing no A 8432 on 13-May. The registered post contained the original ticket attested by Station master for cancellation on 4-May, Original TDR and its carbon copy.

Now it has been more than 1.5 years the refund is yet to be received by me despite multiple reminder to the CCM through normal and registered post. The ticket amount was Rs 1888/- and i have spent almost Rs 400 for the follow ups.

Please expedite for enhancing the faith on the Railways.

Awating a Refund at the earliest.

Feel free to revert back in case of any queries at the number mentioned below.

Sincerely,

Biswaranjan

9421078674

All the mentioned artifacts are available in the Coloured scan PDF format, which can be produced if required. Currently am unable to attach the same beacuse attachement capacity is only 2 MB.

Company: Indian Railways
Country: India

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