IRCTC
Worst food and higher charges than actual prise

Dear Sir,

This is the complaint regarding catering services of Pushpak Express train no 2534 from Mumbai CST to Lucknow. My PNR no was 851-7868957 coach no S-10 seat no 20.

All over India veg meal rate in train is Rs 32/- but in this train I got meal in Rs 35/- When I complaint than waiter start fighting and say in Pushpak rate is Rs 35/- and tea in train is also was very costly all type tea was Rs5/- and it should be RS 3/- without tea bag and with tea bag it should be Rs 4/- and coffee should be Rs 5/-.

In Pushpak when I ask for receipt then gave me a fake receipt which is in the name of R.C. Goel Licensee and receipt no is 186.

But no waiters were following these entire rates and were selling any how.

If in a train 1000 customer is taking veg food and waiter is earning 3000/- for his pocket and cheating with the customers and spoiling railway name.

Kingly see the matter and do the need full.

Thanks,

Yadvendra Singh

Company: IRCTC
Country: India

  <     >