IRCTC
Amount debited without ticket

Session expired after making payment - No ticket booked -- bank acnt debited

I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/BIL/0048340319 from GORAKHPUR (GKP) to RAXUAL (RXL) for 8th JUN in (5274) SATYAGRAHI Express. After entering the details of the two passengers, I made the payment using SBI debit card. After making the payment I got the computers screen freez.

I checked my SBI bank transactions and I have seen a payment of 735/- debited from my account. However when I saw in booked histry of tickets no ticket was alloted to me, then isaw in transaction failed report the status was process requested in place of failed and comment was "PAYMENT NOT RECEIVED FROM THE BANK"

Please advise what to be done since I have made a payment and there is no booking done by the website.

My details - irctc user name –YOGISATYAM My new Email id: srisri16@yahoo.com

Company: IRCTC
Country: India

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