ITBC
Non receipt of Saaz CDs

I booked order for 20 Saaz CDs and sent cheque nos.499312 and 499313 for Rs.600 each and balance Rs.700/ was to be paid on receipt of consignment.

You have sent me books instead of CDs which I returned back vide my letter dated 15.10.2008 but I had to pay Rs.780/ to post office (Rs.699/ being cost of books and balance postage charges).

I hvae not received CDs as yet. Today, I received a SMS on my mobile informing that consignment of CD has been sent vide order no. OGA 080044001 and I have to pay Rs. to postal department, It is nothing but cheating that once you have received amount in full how can you sent to pay parcel.

When complained today on helpline, person attending call asked me not to accept parcel when received and then you will send CD.

You have made a joke of your organisation|

I advise you to send me immediately fresh consignment wihtout cost without waiting for my returning the consignment, you want to save little respect you deserve from helpless customer.

Thanks,

GS Toma

Company: ITBC
Country: India

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