Jetlite
Irresponsible attitude of authorities at jetlite

My experience with JETLITE has been extremely dissapointing and horrible... i had booked 4seats online on the jetlite flight from bangalore to delhi for 19th of june at 7am... on the 29th of april... i was given a booking code MZREYZ and no further directions regarding booking or confirmation were given... the payment was done through a credit card...

i kept in constant touch over the internet... wenever i enterd the code provided, all i got was the no. and the four names that i had provided during booking...

on the 19th of june when i went to the ticket counter... i was told that this was just the code provided during booking and that there had been no booking... it was a complete shock... they told me that there were "insufficient funds over creait limit"... this was completely crap... we had got no intimation regarding this... either by mail or via some message... this behaviour is completely irresponsible on the part of the authorities... i had to buy ticketes on the spot, which were more than double the cost i had during booking... you can well imagine the losses incurred... i demand prompt action on your part, otherwise i will be forced to approach the consumer courts

Company: Jetlite
Country: India

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