Karnataka road transport corp
Refund of ticket

To the general Traffic Manager, Bangalore.

Sir,

Sir this is C.Vijayakumar referencece to my reserved ticket PNR

No. J19611760 Ticket No.18217375 for Shimoga to Bangalore by Mercedes

Benze A/C coach journey date 25/09 time 23:30.

This bus some were before Arshikare was stopped as some truck had hit

the Front signal light which hit the Front glass and partially broke. It

was raining and we had only 12 passengers and we had a lady

conductor. Our Driver with out telling any thing to us left by the

opposite bus Durgamaba to report or catch the hit truck. The conductor

was not having the drivers mobile so we had no way to contact as this

1.30 am and unfortunately non of the Volvo buses stopped and we could

not go by some other bus as we were of the feeling that the driver will

return fast, and we could not leave the lady conductor alone at this

remote place. Our Driver came around 3.30 keeping us waiting and not

having any idea. On his arrival he said the bus will not go so can go by

some other bus and waiting up to 4am buses were not seen and it was

raining. As my plans of reaching Bangalore for the urgent meeting was

not possible so decided to go back to Shimoga and approached the bus

stand traffic in chare around 7am for refund which he said that refund

office will open only by 8.30 and also told it could be got refunded at

any depot so went to Mangalore and on approaching the office for refund

they refused and for that reason i am lodging this complaint to You

with a request to get my possible refunfdif not full., from the paid

amount of Rs.426/= Will you please reply and confirm action

.c.vijayakumar mobile 9880615187 my e-mail

[email]c_vijayakumar@rediffmail.com[/email]

Company: Karnataka road transport corp
Country: India
State: Karnataka
City: Shimoga

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