Kenstar
Cooler pump not working

I purchased a Kenstar slimline cooler on 4-06-09 vide receipt no 17/1660 from Kohli Bros 13-A Prahlad Market DB gupta Road Karol Bagh. Its water level indicator was not woking since begining. After a week pump stopped working. Complaint lodged at custoner care18004194040. no body attended. Next time complaint No. DEL2306090081 was given and it was told that some body will come in 24 hours. No body came. After persuation on some other Nos one person came third day. He told pump is to be replaced but pumps are not in stock and will be replaced on saturday. Today is Saturday. Nobody came .on Contacting they are teliing pumps are not in stocke and will be replaced next week. Is it belivable that pumps are not in stock in Delhi. Now a days when the temparature is 43&44 C see how difficult it is to live without cooler.

Can some one help me.

Company: Kenstar
Country: India

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