Kmart
Eturn complaint
- 05-31-2008
- 254
Today I purchased a pair of pants for my son. Later I found similar pair, somewhere else, that fit him better and came to the store to return the pair I had purchased earlier. I had used a credit card, not a debit card. I wanted the money credited to my card, since I had used it to make the purchase. The lady that rang up the return gave me cash back instead and said she couldn't putit on my card. I was VERY DISSATISFIED with that transaction. She went as far as to tell me to re-buy the pants on the card and then she could credit it. I tried to explain that I would still have a charge on my card. She was NOT very helpful and I went away frustrated and discouraged. I'm not sure if I'll go back to KMart or not again. The number on my receipt is
09445 053108 007 25568 cost of item returned was $16.99.
Company: Kmart
Country: India