Kurlon
Sagged & jute protruding out in 3 months

05.10.2008

Er Shiv Kumar Sethi

679/1, D.C. Road,

Near Sant Kali Kambli Wale,

Hoshiarpur – 146001

Mob : 9878227120

Kurl-On Mattresses

Banglore

Sub: Complaint about poor quality of mattress pair

Dear Sir,

We purchased two nos. of Kurl-on mattresses on 22/12 from your Hoshiarpur

Distributor:

M/S Deepak Handloom Emporium (Regd.)

Kotwali Bazar,

Hoshiarpur (Punjab)

Tel: 01882-220079, 232723

Distributor’s Invoice no. is 802 dated 22/12/07

Brand; Kurl-on BUDGET

Size: 75/35/4”

Price: Rs.5, 258/-

For the last five months we have been pursuing M/S Deepak that the mattress has sagged and jute is protruding out and hurting us. We are not having sound sleep. We have stopped using same.

M/s Deepak have been assuring that person from your Phagwara depot will come to Hoshiarpur and they WILL replace the defective mattresses.

Since no concrete steps have been taken by M/S Deepak Handloom Emporium, we request your good self to arrange to verify the defects to your satisfaction and replace these on urgent basis.

Thanking You,

Yours Faithfully,

Shiv Kumar Sethi

Company: Kurlon
Country: India

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