Kurlon
Sagged & jute protruding out in 3 months

05.10.2008

Er Shiv Kumar Sethi

679/1, D.C. Road,

Near Sant Kali Kambli Wale,

Hoshiarpur – 146001

Mob : 9878227120

Kurl-On Mattresses

Banglore

Sub: Complaint about poor quality of mattress pair

Dear Sir,

We purchased two nos. of Kurl-on mattresses on 22/12 from your Hoshiarpur

Distributor:

M/S Deepak Handloom Emporium (Regd.)

Kotwali Bazar,

Hoshiarpur (Punjab)

Tel: 01882-220079, 232723

Distributor’s Invoice no. is 802 dated 22/12/07

Brand; Kurl-on BUDGET

Size: 75/35/4”

Price: Rs.5, 258/-

For the last five months we have been pursuing M/S Deepak that the mattress has sagged and jute is protruding out and hurting us. We are not having sound sleep. We have stopped using same.

M/s Deepak have been assuring that person from your Phagwara depot will come to Hoshiarpur and they WILL replace the defective mattresses.

Since no concrete steps have been taken by M/S Deepak Handloom Emporium, we request your good self to arrange to verify the defects to your satisfaction and replace these on urgent basis.

Thanking You,

Yours Faithfully,

Shiv Kumar Sethi