LG 2 Start A/C 1.5 ton
Not delivered and not given refund

I made up my mind to purchase one window type 1.5 ton A/C vide your office Great India Palace, Sector 38A, Noida. UP. Dated 06.06.09 due to urgent need as my wife if pregnant and is expected in the first week of July, 09. Accordingly I deposited Rs. 6593/- as cash and balance Rs. 11197/- from finance co. i.e. Future Money.

At the time of payment by me I was assured that the A/C shall be delivered within 3 to 4 days as per your challan no. 2000033257 Dated 16.06.09 (Original challan issued on 06/06/09 number was replaced by this on 16th June by saying that we are not able to deliver Samsung A/C which is not in stock and I was agreed to buy LG brand so they issued me new challan.) but due to the reason known to you only the said A/C could not be delivered to me so far and my pregnant wife is facing a lot of hardship in this scorching heat.

Now I am enquiring daily from your Call centre and I am given lame assurances from there and now due to frequent enquiries call centre is making my mockery and advising me to keep quite and sit at home.

Now I am fed up due to your wrong commitment, delaying tactics and harassment caused to me. for non supply of A/C.

In view of above mistreatment to me I have decided to candle my Purchase order placed upon you with the request to refund my above mentioned full amount within two days with interest and harassment charges.

It is further intimated that I am going to take legal action against you through my lawyer as deemed fit.

Company: LG 2 Start A/C 1.5 ton
Country: India

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