Makemy trip
Overcharging

OVERCHARGING

MY BOOKING ID FLTINT10005081488.

My brother Mr R Jayakumar had booked his ticket for his journey from Frankfurt to Chennai [one way] on 06.11. journey date 15.12.2009 through Makemy Trip.com. The fares were shown as 35 k INR, hence he proceeded with the booking by using his card. After the booking was over he received a message that his card was charged with 47 K INR. He was surprised and checked the makemy trip web site as well as with the Emirates web site and confirmed that the fare is only 35 K INR. Immediately within 24 hrs he lodged a complaint to makemy trip about excess charges. Since then we are following up with makemy trip but in vain. They are not resolved the issue and keep on dragging the matter by seeking 24 hrs, 48 hrs and 72 hrs and again 24, 48 like that. I have contacted Gaurav, Dhairya, Gitanjali, Piyush[Sr. Executive], Ankit, Nishant and now holding the line and speaking to Ms Anjali [20.11. 10.30 p.m.] and one Mr Rizwan, Team Leader came on line just now. This is how they cheat the common man. Is there is any body to stop such cheaters. These web sites are making big advertisements and under the nose cheating the public with their hard earned money.

Today morning one Mr Ajit called me at 11.45 a.m. and sought again 48 hrs more. I don't find any justification in this. It is very clear that their intention is to cheat the public and it is evident

Company: Makemy trip
Country: India

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