Motorola Z6 mobile
Faulty Motorola z6 mobile and poor service

Miscellaneous

I believe that Motorola India sold a faulty Z6 mobile phone to me which is repaired by two of their service partners within 2 months and the problem is not resolved yet.

I am still trusting the Motorola INdia's reputation, technology and customer service oriented approach, but i lost the confidence in your service partners in Erode and Chennai city (Redington Service center, Egmore).

I am looking for your guidance to resolve this problem.

Important details:

Mobile Name: Motorola Z6 Cellular phone

Year of Manufacture: Jan

IMEI-No:35556010404566

Date Of Purchase and Dealer: Feb 14 and Univercell, Erode

List of Service details done to this mobile phone since May 02:

Job-No:12319 dated 02-05

Service Partner- Sunrise Cell Care, Erode-1. Mobile No-98428 68222

Service details: Motorola replaced the Main Board

Time taken: 3 weeks

Job-No: EG/M0/09/01558 dated on 30/05

Service Partner-Redington India Limited, Egomore- Phone-No- 43508298/28207498

Service details: Motorola replaced flex cable and battery

Time taken: 1 month

Motorola Complaint No-090627006461


Company: Motorola Z6 mobile
Country: India
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