I believe that Motorola India sold a faulty Z6 mobile phone to me which is repaired by two of their service partners within 2 months and the problem is not resolved yet.
I am still trusting the Motorola INdia's reputation, technology and customer service oriented approach, but i lost the confidence in your service partners in Erode and Chennai city (Redington Service center, Egmore).
I am looking for your guidance to resolve this problem.
Important details:
Mobile Name: Motorola Z6 Cellular phone
Year of Manufacture: Jan
IMEI-No:35556010404566
Date Of Purchase and Dealer: Feb 14 and Univercell, Erode
List of Service details done to this mobile phone since May 02:
Job-No:12319 dated 02-05
Service Partner- Sunrise Cell Care, Erode-1. Mobile No-98428 68222
Service details: Motorola replaced the Main Board
Time taken: 3 weeks
Job-No: EG/M0/09/01558 dated on 30/05
Service Partner-Redington India Limited, Egomore- Phone-No- 43508298/28207498
Service details: Motorola replaced flex cable and battery
Time taken: 1 month
Motorola Complaint No-090627006461
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