MSRTC transport
Charging to Senior citizen for not having an Photo ID on a full charged ticket

Dear Sir,

My mother age 64 years had to travel urgently to Mumbai (Mulund) and I made a full fare reservation for her on the net and arranged for the ticket on the Bus.

For want of ID proof of a 64 years aged lady was demanded to pay for the entire fare amount.

While she was travelling from Pune to Mumbai on 23-08-10 by MH 43 -- 2200 bus to thane the lady conductor has insisted her for it and forced her to buy another ticket by paying the full amount.

I dont understand is this a way to behave with a senoir citizen travelling alone and that too a lady.

At one end you grant discounts for Senior citizens and here is a case where you charge her double for want of ID proof which is only for security purpose to which I agree but what is the fun harrasing and charging an old lady travelling alone.

I would appreciate that MSRTC looks into the matter and does justice to people like my mother. Also I would like to have a refund for the same.

Also there is a complain that I wanted to make on your website which allows only 4000 character but generates an error with just 500 Caracters.

Will really appreciate to receive a positive response on the complain made.

Vimal S. Chavda

D2 - 202, m Sun Empire,

Anand Nagar, Pune 411051.

9370319656

Company: MSRTC transport
Country: India
State: Maharashtra
City: Pune

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