MTNL-IOL IPTV, Mumbai
Very poor service

I have been using this television service for the past 2 years. There wasn't even for a day it worked properly (problems like blank channels, STB booting, image freezing, distorted images, are the some of the problems faced). They boast of having 180 channels, but have of them r blank and others are in the languages you are not familiar with such as chinese, japanese, russian. I continued with this service thinking that being such a big consortium they would improve thier sevice quality. But that never happened till now. I don't think they are going to improve any time. Their customer care service is always busy. if you get lycky, before you could hear them introducing themself line gets disconnected and you have to go through same procedure again. since it is a network through MTNL telephone, everytime you can hear them putting thier problem in MTNL Server. Some times you cannot see tv for 3 to eight days. This happened with me many times. Since yesterday (27th Nov. 2008), the STB is not booting as there is no signal from IPTV server. I am sure many who have taken IPTV also facing same problem. As for the solution to this menace i have decided to discontinue with this service. I am writing this for a general awareness, so that unsuspecting public should think twice before opting for MTNL IPTV

Company: MTNL-IOL IPTV, Mumbai
Country: India

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