Nokia 3120c-1c Graphite, IMEI: 353101023722043
Service Job Sheet no 140434038/080902/36, Dated 02-09-08

Dear Sir Madam / Manager.

We Request you for New Hand Set as a Replacement as this Mobile Detail: Nokia 3120c-1c Graphite, IMEI: 353101023722043 is

(8 Days old) & was purchased by us on 26th Aug for which Detail fallow bellow, as Bill Xerox copy attached with this letter,

Mobile no Nokia 3120c-1c Graphite, IMEI: 353101023722043, Purchased on 26-08-08, Bill no 21915, For Rs 7500 / 00,

(From Sims the Mobile Gallery, # 859/3, 1st Main Road, Yeshwanthpur, Bangalore-560 022)

As we have given the Mobile to Nokia Care Centre at Bangalore after having problem as (mobile was kept for charging & after some time we found that mobile was not working and was Complete Dead & for which we gave the mobile to the Nokia Service Center Detail & address fallow, Bright Caree, # 25/1, Srikanta Mahal, 1st Floor, 1st Cross, Sampige Road, Malleswaram, Bangalore 560 003, Under Service Job Sheet no 140434038/080902/36, Dated 02-09-08,

&

As till today we have received only one answer & replay as we have sent the mobile to Head office & Answer (still we have not received the mobile from Head office) replay to wards this as several calls made on this Ph no 41281846,

&

For which we hade called several time to the fallowing no’s also (30303838 / 1800-425-3388) to now the states. &for which we have received the complaint Docket no (- -3CHVL7 on 15-09-08) & after 48hours the answer is that mobile has been sent back without repair to Nokia care Bangalore on 17-09-08,

&

So for which we called to Bangalore Nokia Care, &, Answer was that we have sent back to Head office for repair as it was not repaired by them (Head Office) & as for Hand Set to Be Repaired We have sent back to Head Office on 18th Sep 2008 and it will take some time,

&

So once again we had called to this no 080 30383838 on 22nd Sep 2008 & asked for Replacement as this mobile is 8 Days old & Under Warranty, but for which we have been issued new complaint Docket no (2 -3D7HIX on 22-09-08) and we must call back after 48 hours to now the states of Hand Set Complaint Docket no (2 -3D7HIX on 22-09-08), & on 24/9/08 call back on 29/9/08is the answe & for which i am requsting Replacment,

Once Again We Remind You That This Mobile Hand Set Nokia 3120c-1c Graphite, IMEI: 353101023722043 Is 8 Days Old Only

So We Request You To Replace With New Hand Set As A Replacement As Purchase Bill Xerox Copy Attached With This Letter, And We Hope That The Needful Towards This Will Be Done Immediately Without Further Delay

Company: Nokia 3120c-1c Graphite, IMEI: 353101023722043
Country: India

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