Nokia 3250
Warranty for hand set purchased in abrod

To

Date: 24.09.2007.

Mr. Ashish Chowdhary

Country Head NOKIA

Dear Sir,

I was a satisfied customer of Nokia since 1995, but the following incident has destroyed my faith and trust on Nokia.

I have purchased an NOKIA 3250 hand set recently from middle east, which was made in Germany. I am having a problem in my hand set. Even though there is enough space I am getting a message as memory full delete some data.

I have approached one of your authorised service centre CARE POINT, # 25/1, Srikantha Mahal, 1st Floor, 1st Cross. Sampige Road, Mallshwaram, Bangalore -560 003. INDIA, mail: carepointmlsm_bglr@nokiacareindia.com. ASC # 140_434038.

Customer service people informed me that I have to pay the service charges since the hand set is made in Germany, though the hand set is under warranty.

I have paid the bill amount Rs. 1360=00 (one thousand three hundred sixty only) with bill NO 4013 on 27th September in the above mentioned address.

This incident has caused a lot of mental agony and harassments, I am planning proceed through the legal method for the inconvenience if I don’t get my money and the transportation charges (Rs 1000) to visit your service centre several time by false promise.

This is the final notice and if I do not receive my claims and the charges within 10 days, I am constrained to file my legal papers in consumer forum for justice.

My Job Sheet NO : 140434038/070814/65.

Thanking You

With Best Regards

Devi Prasad Shetty.

CC to.

1. Mr.. OLLI-PEKKA KALLASVUOPRESIDENT AND CEO OF NOKIA CORPORATION

2 Nokia Asia-Pacific, 438B Alexandra Road, #07-00 Alexandra Techno park, SINGAPORE - 119968.

3. Nokia Bangalore office:- Vice President Nokia - No.05, Vengadam Building, Pattalamma Street . 560004 BANGALORE. INDIA

Dr. Kai Öistämö Executive Vice President and General Manager of Mobile Phones

Company: Nokia 3250
Country: India

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