NOKIA-5610 mobile
Faulty set-Replacement request reject

Hello Sir,

This is regarding cell phone hang/reboot issue with the Nokia-5610 (Cost- Rs 12500/-). I purchased it on 13/03 IMEI numbner- 358652015258508 from "Sameer Music E-51, Ajay Tower, Opp. Habibganj Police Station, Arera Colony, Bhopal-462016 (phone- 0755-4235666).

The hang/reboot issue started after a month of the purchase (it hangs any time in any day or reboots while I am on a call) and I did report it to Nokia care Pune. They did reload the same software however it did not resolve the issue.

After that, the issue occured so many times and I reported the same to Nokia care and requested the cell replacement but they only did some troubleshooting and said the issue is resolved but no help to me.

Following are 5 job sheet numbers which I recieved while issue reported. I am quite worried because I just have 2 months for the cell phone to be under warranty period. The cost for this cell was quite big for me.

Job Sheet Numbers.

1) 382434038/ 080319/ 31

2) 382434038/ 080416/ 16

3) 382434038/ 080506/ 55

4) 382434038/ 080327/ 47

5) 181343506/080618/28

Need your immediate help.

Following are the email IDs where I did send all the emails for cell replacement (Nokia care Bhopal)

sameermusic_bhopal@nokiacareindia.com, kailash.wadhwani@rediffmail.com

Sameer Wadhwani and Kailash Wadhwani are the owners of the shop where I did purchase cell from.

Please let me know anything else required from my end.

Ashish Ram Palia

09922963119

Company: NOKIA-5610 mobile
Country: India

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