Hello Sir,
This is regarding cell phone hang/reboot issue with the Nokia-5610 (Cost- Rs 12500/-). I purchased it on 13/03 IMEI numbner- 358652015258508 from "Sameer Music E-51, Ajay Tower, Opp. Habibganj Police Station, Arera Colony, Bhopal-462016 (phone- 0755-4235666).
The hang/reboot issue started after a month of the purchase (it hangs any time in any day or reboots while I am on a call) and I did report it to Nokia care Pune. They did reload the same software however it did not resolve the issue.
After that, the issue occured so many times and I reported the same to Nokia care and requested the cell replacement but they only did some troubleshooting and said the issue is resolved but no help to me.
Following are 5 job sheet numbers which I recieved while issue reported. I am quite worried because I just have 2 months for the cell phone to be under warranty period. The cost for this cell was quite big for me.
Job Sheet Numbers.
1) 382434038/ 080319/ 31
2) 382434038/ 080416/ 16
3) 382434038/ 080506/ 55
4) 382434038/ 080327/ 47
5) 181343506/080618/28
Need your immediate help.
Following are the email IDs where I did send all the emails for cell replacement (Nokia care Bhopal)
[email protected], [email protected]
Sameer Wadhwani and Kailash Wadhwani are the owners of the shop where I did purchase cell from.
Please let me know anything else required from my end.
Ashish Ram Palia
09922963119
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