Nokia 6708
Mobile screwed up by Nokia service centre

I bought Nokia 6708 in Jan and the mobile always had the "blue screen" problem.

I gave it for service in P.Orr & Sons which runs Nokia customer care in Tambaram, Chennai on 08Sep07.

Job sheet no: 364434038/070908/29

They gave it back after 3 weeks with mobile panel smashed and with all scratches on the touch panel.

I was so angry that I returned and asked for a panel change.

It was sent to Nokia "Head" office where they found that it cannot be repaired in chennai and sent it to Nokia Delhi.

It has been 3 months now, still there is no sign of my mobile.

And the company is not ready to extend the warranty because of the delay caused by them.

I lodged a formal complaint with Nokia customer center and there is no proper response.

Complaint no: 2-2jstad

Nokia boasts of excellent customer care by replacing faulty batteries, but is it really so? Can someone look at this?

Company: Nokia 6708
Country: India

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