I bought Nokia 6708 in Jan and the mobile always had the "blue screen" problem.
I gave it for service in P.Orr & Sons which runs Nokia customer care in Tambaram, Chennai on 08Sep07.
Job sheet no: 364434038/070908/29
They gave it back after 3 weeks with mobile panel smashed and with all scratches on the touch panel.
I was so angry that I returned and asked for a panel change.
It was sent to Nokia "Head" office where they found that it cannot be repaired in chennai and sent it to Nokia Delhi.
It has been 3 months now, still there is no sign of my mobile.
And the company is not ready to extend the warranty because of the delay caused by them.
I lodged a formal complaint with Nokia customer center and there is no proper response.
Complaint no: 2-2jstad
Nokia boasts of excellent customer care by replacing faulty batteries, but is it really so? Can someone look at this?
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