Nokia
Problem in new phone as well as in replaced phone for four times

I had purchased the Nokia Mobile phone-NOKIA- 5130-Express on 07/03 from The Mobile Store Ltd., Shop No.49, 50, 51, Sardar Centre, Vastrapur, Ahmedabad. Later on I have found certain complaint in the said phone i.e. Mobile automatically switched off, and accordingly the said mobile was returned back to you for replacement with the company. Then I got new piece of above model but unfortunately there was problem with the replaced piece also. But at that time problem was different and that is the mobile not accepting the memory card, again the mobile was returned to you for replacement. Then I again got the replaced piece but I am very surprised that third time I got different complaint and that time there was a problem of Phone camera, again the same phone was replaced. Finally I got the replaced mobile for forth time and still with problem and at that time the problem was in battery and capturing of tower. The same mobile have already been given to you for the replacement. Now I would like to state that I really fed up with this Nokia model and I request to kindly give me the Nokia phone of different model. I also want to state that this type of service is never expected from such esteemed company. I have felt that at every time of replacement I got the old phone and not the new one.

Though your shop has given me good response, still my problem remains as it is.

Kindly do the needful otherwise I will take some further steps to get the solution of my problem.

I hope you will give me the positive response at earliest.

Company: Nokia
Country: India

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