Nokia
Bad service
- 02-16-2010
- 39
I have purchased one Nokia 7210 C Supernova Model. I have face the Battery back-up charging problem. I contacted the Nokia care at Bharuch-Gujarat. I feel very sad to when i came to know that the employee of nokia care do not what is the exact problem in Mobile, first they update the software of mobile. After then the problem was not solved. then i again contact them they said me that we will replace the Battery of said mobile. When i used the new Battery. Than i also face the same problem. Than next time i meet the nokia care they said that they will replace the mobile set. When i went to nokia care on target delivery date they tell me come after three days. When again i went there they show me the replaced mobile set which was the blue color body mobile. which was other than (Black) i that have purchased. They assure me that they will replace the same and deliver the black body color mobile. When i went there they again they give me the black color body mobile. Again they assure me to give me the black body color mobile.
then after one week they collect the hand set. When i went their they deliver me the mobile set without battery and they tell me that battery will come after one week.
Totaly i have visited the nokia care center, (Which is far away from my home) about 10 times. Which is far away from my home.
I am totally fed up with your service.
I can't believe that biggest company like Nokia providing this type of service.
What should you i do please suggest me.
Jatinder Kumar
919726586639
e-mail: jatinderkumarmidha@gmail.com
Company: Nokia
Country: India