Nokia
Nokia 5500 Replacement problem

To

The Senior Manager,

Nokia.

Sir/Madam,

I'm from India (Chennai). I gave my Nokia 5500 sport for warranty service on Feb 5th. My jobsheet no. is 3200270905.They said i'll get a replacement for my mobile. After 20 days they told me that they don't have stock for 5500, so they offered me 6300 .But I didn't accepted it, as it's a series 40 mobile, much lower version than my mobile. My mobile belongs to series 60 3rd edition v9.1 platform.

I mailed to Nokia care regarding that I was given a lower version mobile for my Nokia 5500, They said they'll take further step to resolve my problem. But I didn't get my mobile yet. I'm mailing them for the last two weeks, they are replying me that my mobile is swapped for Nokia 6300.How could I bare such a lower version mobile. Everytime they are replying me that their executives will call me. But I didn't recieved not even a single call from them. Iasked the nokia care to give me my mobile or an alternate s60 3rd edition phone..But they're not replying me. More than a month has gone. Still I didn't get my mobile.

More than a month has gone..So, Please take futrther action to solve my problem..

Company: Nokia
Country: India

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