Nokia
Breach of trust by Nokia care personnel

I got a new Battery for my Nokia 3230 from the Nokia Care called Mobiquest (Ameerpet X road, Hyderabad-500016, Ph: 04040034272) a few months back. It cost me Rs. 1350.The new battery gave me much less talk time (less than half an hour) than my previous battery. I went to Nokia care, demanding a replacement, as my battery was still under warranty. On going there, they told that the battery was a duplicate, and that they won't replace it. I had the invoice with the battery number written on it, but they refused to consider it, and asked if I could tell them who gave the battery to me four months back. Despite my pointing a finger towards the person who did it, no action was taken, and they told me, that I should have checked for the originality before buying.

I believed, Nokia Care was a place I could trust, but that's no more true. Its a big fraud and they cheat unsuspecting customers.

Through this complaint, I want to shed light on the fact that I might not be the only one, who has gone through this. This might be happening to many people everyday.

Hey, anybody listening at Nokia???

Company: Nokia
Country: India

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