Nokia
Poor Quality Battery with brand new mobile 6233

Dear Sir/Madam,

I have bought Nokia 6233 phone from following Dealership:

Dealer Name: Video Box

Address: 227, Civil Street, Ghumar Mandi, Ludhiana (Phone-0161-2401540)

I have bought the phone on 23rd Jun-08 & I have the original Retail Invoice with me. After two months of usage, the battery is zero. From day one after buying the phone, I have been facing poor battery life.

When I have reported this to the dealership/Nokia Care, they have declined to give any warranty on the same quoting the reason that the usage was poor. I have been using mobile phones since last 6 years & know how to handle such products very well.

I suspect that I have been given used second hand battery with brand new mobile by Nokia Dealership.

The details of the battery are:

Battery code (3.7V BP-6M)

Battery No. 067050539321301757030793973 (Made in China)

Also I have used this mobile for only 23 hours, which is very ordinary usage for the battery to be dead.

I expect Nokia to replace this poor quality battery with brand new fresh battery.

Please let me know how should I proceed in this matter.

Regards,

Deepan Tuteja

Dy Manager

Maruti Suzuki India Ltd

Gurgaon

Mobile: 9811193379

Phone: 0124-4033101

Company: Nokia
Country: India

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