NOKIA CARE (Univercell)- TTK Road Alwarpet
Issues in my mobile one after othe
- 06-01-2009
- 271
Hai Readers,
This is muthukumar from chennai. I bought Nokia 3110C in univercell on October 5th of 2008. Obiviously, my mobile is in warranty. In january, I had a problem in my mobile that whenever I am plugging my Headset in the mobile, the device is not detecting by the mobile. I went to NokiaCare - TTK Road Alwarpet. They told me that they have no stock of that socket. So I was waiting for more than 10days then only they provide me the support. But When return the phone to me, I found some disturbance in the left speaker of Headset. They argue with me that the problem is with the Headset. I proved them with several other headsets then only they agree that the problem is with their service. It took me another 10Days to rectify the problem. When returnback the phone they are boldly telling that "THE BUZZER WILL NOT WORK IN THE PHONE". (I.e) My speaker will not work. ONLY I can speak through Headset. How brilliant they have rectified my first complaint. I was waiting mor than a month. They are telling that due to some Cheque Bounce issue, HO is not releasing the stock. See how perfect they are with their Customer's care. After 1.5 months, They got the stock and they provide me the support but after that the Sound in my phone is very low even with the maximum point. With in next 8 days, Now I have problem with the DISPLAY. So, Even after spending 3months, I am still not getting a perfect handset. Now they are telling that the Stock for Display device will come by this weekend.
Company: NOKIA CARE (Univercell)- TTK Road Alwarpet
Country: India