Nokia E71
Manufacturing defect

Hi Nokia,

I have purchased nokia e71 in the month december 27th. For first 4 months it function really good ther was no probelm, but after that it started giving trouble like the phone should get hang and then it started getting on & off on stand by mode. I went to my retailer i.e. The Mobile Store, they were also not able to help me out, when i complained them they said that they are not reponsible for any problems happening with handset, they are just there sell the nokia products. After that i went to nokia care they said its software issue and they upgraded the software, but the problem still persist. Then once again i went to nokia care they ask me to keep the phone for 18 months. When i refeused to do that they said they will not be able to help me. I asked for replacement of handset, they said it is not possible. After lots of argument they said they will resolve my problem within 10 days. Then i gave my phone for repairing on 25th June and know today is 8th july still I have not got my phone back. I check the status of Job sheet on website it says the problem is resolved. Then I called up the nokia care people they said the mobile is not yet returned from delhi headoffice, I have to wait for more 10days.

Nokia I dont think you people are really looking into this mails and trying to resolve this problems. Nokia is just to provide a worst quality products. nokia is meant to suck money from people.

We should all boycott the nokia products.

Thanks & Regards,

Satya

Company: Nokia E71
Country: India

  <     >