NOKIA/ MOBILE
DEFECTIVE HANDSET MODEL 7610

Nokia Handset, model 7610 (IMEI No.:354813017783646)

Batt: 06704004175350244G10857483

This is to bring to your notice that, Ihave purchased the mobile from the dealer M/S Link telecom Pvt. Limited 23B/40/1A, Block-B, New Alipore, Kolkata-700053 vide Invoice No.04/HS/07-08/Aug/023, dated 04/08.The mobile set has been sparingly used, since the purchase is made. In recent past, it was observed, that the key pad failed to get released and the battery heated up. As a precautionary measure, the battery had been taken out immediately and reinstalled after lapses of reasonable time. There after, the set failed to respond and first only the keyboard light lit up, and finally the set went dead. The battery was taken out as it was getting heated up again.

I got in touch with your ‘Care’ centre M/s A.M.Mobile Telecom Pvt. Ltd. G-7, Merlin Manor, 32 D.P.S Road, Kolkata-700033. The person in counter inspected the unit and issued ‘Job Sheet No.:228434038071004/10, dated 04/10 and asked me to get in touch after couple of days for the delivery. The copy of the job sheet is enclosed for your ready reference.

However, I received a call from the same centre on 5/10/07, informing me that there appears to be so called ‘Liquid Damage’ after the inspection by their engineers and therefore they can only ‘Repair’ on chargeable basis or return the set. I have sent letter to 'Nokia Care'uging to intervane but so far no response.

Company: NOKIA/ MOBILE
Country: India

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