North western railway
Complain of Parcel office Jaipur Rajasthan Vasai Road Maharashtra

Complain of Parcel office (Jaipur Rajasthan & Vasai Road Maharashtra)

Its regret to complain but I don’t have any other choice left

From Jaipur on 4th March I have booked 2 set of double bed with self to Vasai Road Maharashtra, which is loaded with me on Train # 2978 Maru Sagar Express Dated 5 March

Train reached at 3:00 AM at Vasai road on 6 March and I enquired about my luggage from Parcel office attainment that is at that time on duty

And he responded: “We don’t have any information / authority to open for luggage”

We have shown Receipt which we have received from Jaipur Parcel office

K439226 Dated 4 March

But they refused …………….mean while train left station.

We immediately went to Office of Parcel at Vasai Station and informed incharge regarding this and he said “your luggage will come back from last station on 8 March time 9:00 PM”

We again went on 8 March they checked when train came and informed that material in not reached

We are stuck up in Mumbai because of this, since 6th March I am doing follow up with Vasai Station Parcel Office but they are not able to give us any response

I have to go back to Jaipur and I am stuck up in Vasai Road (Mumbai)

Its almost 6 days passed and no one is able to response positive not able to trace my material.

Kindly expedite,

Thanks & Regards,

D P Barthwal

00919920639211

00919828115200

Company: North western railway
Country: India

  <     >