Oil Field Tekniks
Echarge amount not cerdited

Miscellaneous

Good Morning

Iam Mr. P.Jagadeeswara Rao from Hyderabad. Yesterday 01-06-09 i was recharged my mobile with BSNL topup 221 TO 9490941304 by one your retailer 'Shiva Std Point' located Beside Chandabrothers Showroom, Chikkadapalli, Hyderbad. But the amount 200 is not credited into my account. As i asked him why it happened, He told that he is not responsible and gave a customer care no. 940024365 which is not working. Here iam giving details about that recharge which are on Transaction slip.

Shiva Std Point

06-01, 18:10:45

USER:1 Rec:210

Tx:02012168010906011808

Top Up

Amt: Rs.221.00

RECHARGE Manual Entry

Ref Num:9490941304

Client Phone#:9490941304

So you Please send me details about this transaction. As well as Tell me who are responsible for this and what is the process to get my money back. First of all send me a conformation mail with complaint no. to my mail id. I want that you have to take immediate action on this issue within 24 Hours. If not i will move to next step by put up a case in consumer court against you on this issue.

Rgds

Jagadeesh