Onida
Microwave Oven 29GJP 23S Grill

Dear Sir.

I had purchased microwave oven from T.V.C. Electronic Block 20, 108 Pudhukuppam, Neyveli-607803. vide their cash receipt number 01/3047 dated 7-11. Within one and half year of operation, I have observed that inner cabinet got rusted. I have called your service engineer based in Neyveli, who informed me that it is an exemptional case and assured to take up the matter and revert back. He has also suggested that inner cabinet to be replaced.

I would request you to repair the same at free of cost as we feel that it could be a manufacturing defect. If your are not able to repair it, please as a special case replace the same at the earliest.

I am really surprised that a reputed company like you is selling the product which is not having self life for more than one year.

For your information we are having onida electronic aplliances viz. TV, DVD, etc. and are patronising your prduct for so many years. Considering this we request you to replace the oven or repair it free of cost.

Your early action in the matter is very well appreciated.

Thanking you,

Yours faithfully,

T.Sridha

Company: Onida
Country: India

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