Onida
I am not satisfied by your service

Dear sir/madam

Onida Customer Service

Sub: Misbehaviour by Your service Engineer

I am working in Hindustan Aeronautics Ltd, Engine Division, Koraput, a defence Public Sector Enterprises.

I have bought your Onida 21 Ky Theatre Model No: 21HT3 Chasis No: HT3-4094 on 25th Oct and it was up to my satisfication. A few few month back I had faced a problem with my remote which was not working though with new battries.

For that i contacted your service Engineer over phone to bring a new remote from Bhubaneswar, Orissa as i am staying far away from Bhubaneswar. He was always promising me to bring a new remote with my repeated contacts through one month. At last now i brought a new remote from Bhunaswar with much difficulty. so when i contacted him and told" why are you giving onlly lip services over 1 month if you are not capable" he is saying defiantly that you complain to whom you want to complain I don t care to any body. iwas totaly shocked by this misbeahviour

deeply hurt by his behaviour i am asking you" is it your representative recruited by you carrying such type of misbehaviour? "

hope to take necessary action at your end at the earlieast.

thanking you

yours faithfully,

J.K.Nayak

Bonafide Customer, Onida TV

Qr No: H-22 HAL Township

Sunabeda, Koraput, Orissa

Company: Onida
Country: India

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