Dear sir/madam
Onida Customer Service
Sub: Misbehaviour by Your service Engineer
I am working in Hindustan Aeronautics Ltd, Engine Division, Koraput, a defence Public Sector Enterprises.
I have bought your Onida 21 Ky Theatre Model No: 21HT3 Chasis No: HT3-4094 on 25th Oct and it was up to my satisfication. A few few month back I had faced a problem with my remote which was not working though with new battries.
For that i contacted your service Engineer over phone to bring a new remote from Bhubaneswar, Orissa as i am staying far away from Bhubaneswar. He was always promising me to bring a new remote with my repeated contacts through one month. At last now i brought a new remote from Bhunaswar with much difficulty. so when i contacted him and told" why are you giving onlly lip services over 1 month if you are not capable" he is saying defiantly that you complain to whom you want to complain I don t care to any body. iwas totaly shocked by this misbeahviour
deeply hurt by his behaviour i am asking you" is it your representative recruited by you carrying such type of misbehaviour? "
hope to take necessary action at your end at the earlieast.
thanking you
yours faithfully,
J.K.Nayak
Bonafide Customer, Onida TV
Qr No: H-22 HAL Township
Sunabeda, Koraput, Orissa
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