Panasonic
WARRANTY SERVICE

I HAD BOUGHT A MICROWAVE OVEN OF MODEL NN-544WF AT VISAKHAPATNAM. AT THE TIME OF PURCHASE I WAS GIVEN TWO MOBILE NUMBERS TO CONTACT FOR ANY SERVICE. WITHIN THE FIRST SIX MONTHS ITSELF THE KEYPAD HAD FAILED. WHEN I CONTACTED THE GIVEN NUMBER THEY RESPONDED AND REPLACED THE KEYPAD AS TOLD BY HIM. (IT MIGHT HAVE BEEN A REPAIRED ONE). AGAIN JUST BEFORE THE EXPIRY OF THE WARRANTY IT FAILED. I CONTACTED THE SAME NUMBERS . BUT THIS SAME TIME THEY PROMISED TO REPLACE IT AGAIN BUT THEY HAVE NOT DONE ANYTHING FOR THE LAST THREE MONTHS. EVERY TIME I CALL THEM UP I AM TOLD THAT THE SPARE IS NOT AVAILABLE. I AM UNABLE TO UNDERSTAND WHAT SHOULD I DO NOW. THIS MICROWAVE COST ME Rs.10000.

Company: Panasonic
Country: India

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