Air India Express
Non receipt of refund

I made on-line booking using my SBI Credit card 4317 5750 2556 2530 on 23.5.07 for return trip to Colombo by Air India for Mr. Pranav Dheeraj Gundlapalle (my son). The ref number is PNR IXO 1729226

I had cancelled the booking on 31st May. I understand from SBI Cards that they are not in receipt of refund for the cancellation.

Details of the booking:

Due to problem in computer (browser) I had entered twice. I understand from

SBI Cards that two claims have been preferred.

The two RF Numbers are RF 00901278 & RF 00901463 each for Rs 6350

each. Whereas RF 00901278 failed, RF 00901463 resulted in PNR IXO 1729226

and I got the excess debit rectified in June. In July I received the credit for

cancelled ticket - Rs 6, 350. However, I am surprised that another debit was raised in August towards the transaction.

Air India had demanded for cancellation charges of Rs 635 and was paid by me.

I am yet to get the refund money from Air India.

Company: Air India Express
Country: India

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