Airlift
Excess of bill amount instead of usage

This is totally unacceptable. It is about my UNBILLED AMOUNT of my office phone for the current month i.e. JULY (From 24th June to 24th July 08). I am checking my unbilled amount regularly by sending *121# (2) in my phone. I checked my unbilled amount on 17th July night at around 9.30 p.m. The bill amount in that showing was Rs.301.50 exactly. After 11.30 p.m. I checked my account again, surprisingly it was showing Rs.860.50.Then I gave a call to the AIRTEL customer care and lodged a complaint regarding this. Again my bill amount was the same till 19th July afternoon. When I checked my account again at 2.00p.m., Surprisingly It was showing Rs.914.50. And during this period I didn’t make any calls, not even office calls. I am sure that, there is something wrong happening in AIRTEL. Even though I didn’t make any calls from the office phone, I have to pay for it.

So, I request to give a look in to it as soon as possible, because i can't pay you like this for which i didn't make any calls.

Thanks,

Regards,

K.Chandra sekhar

Ph.no:9731396341

Chandra@airliftonline.com

Company: Airlift
Country: India

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