Air tel - GPRS service
GPRS service

Sir/ Madam,

This is regarding GPRS serivice that airtel has provided to you.

Once we send SMS to 121 as "AGPRS" to 123, we get SMS saying your GPRS service will be activted within 4 hrs. But actually it starts after 1 full day and which is totally fooling to me.

Also when we send SMS to 121 as "DGPRS" to 123, we get SMS saying your GPRS service will be deactivted within 4 hrs. But actually it starts after 1 full day after. so i am not responsible for extra pay but still i have to pay for it.

For this case, i also talked to call center but it will not affect to them. But finally i have to suffer. Also i demanded for a report mentioning, time difference between when i send SMS as AGPRS and whwn i send SMS as DGPRS, they are unable to provide it.

So i want this report and action plan for not avoiding this fool to me.

Dipak

Company: Air tel - GPRS service
Country: India

  <     >