Airtel/postpaid
Request for refund of excess amount paid with Airtel

Dear Sir/ Madam

Wish you a fine day!

sub: Ref No. 877911377/20815990

Mobile Phone No.9840771250

Request for refund of excess amount paid with Airtel

Issue:

By oversight, I had paid Rs.8001/- instead of Rs.801/- for the month of Feb on

21st Feb. Then I registered complaint with customer care people for the refund after

adjusting Feb month bill due.

When I have contacted customer care they had repeated the same slogan like "sorry, you will

be receiving your refund cheque soon". Then I had esclated this issue with nodal

officer, Airtel requesting speedy action in this regard.

Proactively, I had clearly inoformed the nodal officer that my alternative address for

delivery and mobile number to be given to courier people and ask them to contact before

coming for delivery. When I contacted again the nodal officer I have got irresponsible

answer that the cheque returned back to our organization. Then i have insisted for proof

delivery from them and they are not disclosed so far.

One of the Nodal office finally assured that " you will receive your cheque on or before 30

th March. I am not in receipt of the cheque so far.

I frustrated and plan to lodge case against Airtel with consumer court for my amount and

mental agony soon.

Expecting speedy action in this regards.

Thanks & Regards,

Sivakumar M

Company: Airtel/postpaid
Country: India

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