Microtek UPS 600
Epair and rplace

From:-

K.S Dahiya

SMQ- c-7, Air Force Stn.

Kanheri Hills (yeour)

Thane (w) -400606

To:-

ups@microtekdirect.com,

rdr@microtekdirect.com,

ho@microtekdirect.com

Date: 04 June

Subject: MICROTEK 600 HERITAGE NOT WORKING DEALER, SERVICE CENTRE OFFICIALS NOT COOPERATING

Sir

I had purchase

Model no-HGE600AZ

Sl.no- 8GUPNB64943

on 5th September from dealer name VARIETY INFOTECH NAUPADA THANE (w), now this had become unservicable on 17 june i had register my complaint to service center MUMBAI vid. OFFLINE 000049 on 18 June. Than service engineer came on 29th June and he couldn't repair it as its battery and PCB both were US. He said i will come and replace it next day but he did not turn back till today also after reminding several times. My day to day work is hampering due to non serviceability of the product. It's still in warranty period. Now, we are shifting to Pune on 9th July. What shall i do further...? Waiting for reply...

Kindly solve the problem as early as possible.

yours faihfully

rahul

Company: Microtek UPS 600
Country: India
State: Delhi
City: North Delhi

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