Blue Dart
Pathetic service

Dear sir

I had a courier which was shipped from Hyderabad by ICICI lombard Destination city was Aligarh (UP). courier no was AWB 40350363266, which was couriered on 27 dec 11. when i tracked my courier on 30 dec. in was showing ' incorrect add & no local ph. no.' I had immediately contacted the aligarh delivery office of blue dart, where the whow picked up the phone does not know any thing about courier receiving or delivery and said ' abhi to ladke feiled mein hain jab wapas ainge to pata karta hun. I gave him my contact no. next day again I called up their office same guy has picked up the phone again he has given the same answer that ' abhi to ladke feiled mein hain jab wapas ainge to pata karta hun. then i contacted their regional office in delhi customer care executive who picked up my phone had taken my phone no. & promised that it will be delivered soon. After a wait of a day I wrote a mail to their customer care in return i received a mail i again gave him my detail but I has no use they have pathetic communication & service now i see that my courier is sent back to the origin destination. that is really example pathetic service & callas attitude.

regards

Riazul hasan

Company: Blue Dart
Country: India
State: Uttar Pradesh
City: Aligarh

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