DTDC Courier
False information on consignment delivery

I have a consignment from Orissa on 23rd March to be delivered in Chembur, Mumbai. The address, phone number everything was right. Till 28 th March i didnt received anything. I checked online i found the status showing the consignment is delivered at the destination. But it was not delivered to me. So i wrote a complain and started enquiring. At last on 1st April i got a mail like this:

********************************

Dear Sir/Madam,

Please find enclosed the delivery status of your consignment.

DELIVERY INFORMATION

CONSIGNMENT NO. K40295257

DESTINATION Mumbai

STATUS Delivered

DELIVERED ON 26/03/10

DELIVERED WITH Sign, @ : 13.35

DELIVERY RUN SHEET (DRS) NO. 12247676

REMARKS (IF ANY)

Thanking you,

Yours faithfully,

for DTDC Courier & Cargo Ltd.,

K.Shivan

Executive - Customer Support

*******************************

There was no phone call, nor any assurance and proof of delivery was with them.

EVEN I GOT THE SAME INFORMATION FROM ONLINE. I HAD ALREADY MENTIOND THEM ABOUT THE SAME. BUT IT SEEMS THEY DONT HAVE ANY PROPER MECHANISM TO TRACK THE MOVEMENT OF CONSIGNMENT.

Its really very risk to trust DTDC.

Company: DTDC Courier
Country: India
State: Maharashtra
City: Mumbai City

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