MUMBAI MUNICIPAL CORPORATION
Payment of Bills

09th May

No action has been taken till date and the same is going on for years, Will someone listen?

Mr. Shri. Subodh Kumar,

Municipal Commissioner,

Brihan Mumbai Municipal Corporation,

Mumbai: 400001.

Respected Sir,

From: Mathew Menezes

Bahari Bldg. No. 3, Room No. 35/36,

T.J. Road, Sewri, Mumbai: 400015.

28th April

To,

I visited your below mentioned office again on 27th April to pay my bills, I had sent a complaint to the then Municipal Commissioner in who had asked his official to call me asking me about my grievance but sadly the system remains the same even today. The system of collecting bill payments by CFC is as follows, Every person paying notes of denomination 500/- and 1000/- is made to write the notes numbers on a book, sign and enter his contact number. Most people pay in denominations of 500/- and 1000/- rupees. There was a gentleman in my queue on counter no 2. who had a complete wad of 500/- rupee notes. He was entering the numbers of 100 bills of 500/- rupee notes after which the cashier again tallied all the numbers, this process took almost 2 hours. I again returned without paying because there were three more persons ahead of me with 500/- and 1000/- rupee notes. I would like to know that, is this practice mandatory, If so then what about banks in our city that transact crores of rupees in a day. Will these banks able to function with such practice.

Sir, I request you to look into the matter and find some solution where the consumer/client can complete his transaction within a reasonable amount of time.

Thanks & regards

Mathew Menezes

From: Mathew Menezes

Bahari Bldg. No. 3, Room No. 35/36,

T.J. Road, Sewri, Mumbai: 400015.

To,

Mr. Shri. Subodh Kumar,

Municipal Commissioner,

Brihan Mumbai Municipal Corporation,

Mumbai: 400001.

Dear Sir,

Sub: Long Queue in Payment of Water Supply and Other Bill payments.

I visited your F/south ward office located at Parel Naka on 23rd December to make cheque payment of my water supply bill, There was a huge queue and there was only one counter in operation. It would have taken me not less than an hour and the counters are open till 1 P.M. only. How can a working/business person manage to pay the bill? I am writing this because I have had an experience of standing in the queue and returning back without paying as the counter had closed before my turn. This deterred me from making the payment. I would like to suggest that drop boxes for cheque payments be installed at your ward offices, this will be of convenience to the public and save a lot of time.

Sir, I kindly request your good self to look into the matter so that Mumbaikars are provided better service.

Kind regards,

Mathew Menezes

9833551744

Company: MUMBAI MUNICIPAL CORPORATION
Country: India
State: Maharashtra
City: Mumbai City

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