BIG BAZAR Sealdha Kolkata
Deny to replace of a sunglass within warranty period

I had purchased a Sunglass from the Bigbazar Kolkata, on 12th april with a 12months warranty for any shorts of defect, including manufacturing defects. In the month of june when I had started to use that product one day I had noticed that the handle of that particular sunglass had fall down on the road from my face. Though I was not in the city on that time, I could not return back to store. In the month of October when I had returned back to the store the orgarnisation such as bigbazar and their staff who had sold me the product, behaved with me such a way and tried to prove that I had broken that product and went to replace and also behaved with me in a very bad manner except the Deparment Manager Mens.

Now they had asked me to pay less than 500/- to repair that product where as the product is still within the warranty period.

Please take the necessary action, and help me in this regards.

I hope I can get the justice from the consumer forum.

Mrs. Chandrima Mukherjee

Mail: soumenmuk@gmail.com

Company: BIG BAZAR Sealdha Kolkata
Country: India
State: West Bengal
City: North 24 Parganas

  <     >