I had purchased a Sunglass from the Bigbazar Kolkata, on 12th april with a 12months warranty for any shorts of defect, including manufacturing defects. In the month of june when I had started to use that product one day I had noticed that the handle of that particular sunglass had fall down on the road from my face. Though I was not in the city on that time, I could not return back to store. In the month of October when I had returned back to the store the orgarnisation such as bigbazar and their staff who had sold me the product, behaved with me such a way and tried to prove that I had broken that product and went to replace and also behaved with me in a very bad manner except the Deparment Manager Mens.
Now they had asked me to pay less than 500/- to repair that product where as the product is still within the warranty period.
Please take the necessary action, and help me in this regards.
I hope I can get the justice from the consumer forum.
Mrs. Chandrima Mukherjee
Mail: [email protected]
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